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Troubleshooting: No Sound, Only Noise, or Muted Tracks Still Audible

Playback problems are usually a Safari issue, switch browsers. And note: muting keeps a track in the mix, set volume to 0 to remove it.

Last updated: 8/5/2026

I only hear noise, or I can't hear the music or vocals

This is a known issue that mostly affects the Safari browser. If you're on Safari, switch to a different browser such as Chrome, and playback should work as expected. On mobile, also check that your phone isn't muted at the hardware level.

I muted a track, but I can still hear it in the mix

Muting a track doesn't remove it from the mix. It stays included in the processing. Mute is a monitoring toggle, not a way to exclude a track from the final result.

To fully remove a track from the mix or master, set its volume to 0 instead of muting it. At zero volume, it won't be audible in the final mix or master.